Return Policy

We want you to be completely satisfied with your purchase. If for any reason you're not, you may return or exchange your item within 30 days of purchase—no questions asked—for a full refund (minus shipping charges).

How to Request a Return:

  1. Email us at [email protected] to request a return.

  2. We will email you a prepaid return shipping label.

  3. Simply print the label, attach it to the original padded envelope, and drop it off at any postal box.

Please Note:

  • Returns requested after 30 days will not be accepted.

  • If your jewelry or package arrives damaged, do not accept it and contact our Customer Service at +1 816-597-5773 within 7 days of delivery.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again.

  2. Contact your credit card company—it may take a few days before the refund is officially posted.

  3. Reach out to your bank—processing times may vary.

If you've done all of the above and still haven't received your refund, please contact us at [email protected].